play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 1971798881
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. The system will then send a verification code (OTP) to your phone, which you must enter to complete the login process. Once verified, you can log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allotted time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing the updated app. Once updated, you should be able to access the app without any further problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. This allows you to cash out your gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, there is also a possibility of payment delays, which can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
At play exchange, user convenience and security are top priorities. We offer a range of deposit and withdrawal options, including credit cards, e-wallets, and cryptocurrencies, to ensure fast and uninterrupted transactions. Our 24/7 customer support team is always available to assist with any questions or concerns, providing a seamless and enjoyable gaming experience. Join us today at play exchange and take advantage of our generous welcome bonuses, loyalty rewards, and exciting promotions designed to enhance every moment of your gaming experience. Whether you're a seasoned pro or a newcomer, we guarantee an unforgettable adventure in the world of online gaming. Our extensive range of games, secure payment options, and dedicated support team work together to create an unparalleled gaming experience. We understand the importance of a hassle-free gaming experience, which is why we have streamlined our deposit and withdrawal processes to ensure that your transactions are quick and efficient. Our team is always available to assist with any issues, providing prompt and effective solutions to keep you gaming uninterrupted. But it's not just about the games – it's about the experience. That's why we've designed our platform to be user-friendly, intuitive, and visually appealing. Our website and mobile app are optimized for ease of use, ensuring that you can focus on what matters most – winning and having fun. At play exchange, we're committed to providing a safe and secure environment for all our players. We use the latest encryption technology to protect your personal and financial information, giving you peace of mind every time you play. Our team is dedicated to maintaining the highest standards of fairness and integrity, ensuring that every game is played with transparency and honesty. So why wait? Join us today at play exchange and discover a world of excitement and adventure. With our generous bonuses, loyalty rewards, and promotions, we'll help you maximize your gaming experience and take your winnings to the next level.
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